830 Reviews Found
Confirmed Service Customer
Thank you for the response to "my car is in my driveway and won't start". Jasen took my call and said he would make an appointment for me. Once my car was there, he kept me informed, had the repairs made and sent a car for me. No complaints.Good service. Thanks,
Gertrude S.
Marietta
Business Response
We are happy Jason was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Cadillac of Atlanta and we hope to see you again soon!
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Confirmed Sales Customer
Robert is very helpful. This is the second vehicle I have purchased/leased through him.
Dawn F.
Marietta
Business Response
We are glad to hear you enjoyed working with Robert once again! We sincerely value your repeat business and look forward to your next visit!
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Confirmed Sales Customer
This was an amazing hassle free experience. Tommy is a excellent salesman and committed to his word . I had been to another Cadillac dealer in atlanta who kept on playing pricing games with me. With tommy I was able to close the deal from my first contact within 24 hours.
Shivinder S.
Atlanta
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We are so happy to hear you enjoyed working with Tommy. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Capital Cadillac of Atlanta and we hope to see you again.
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Confirmed Service Customer
Service was done quickly and efficiently. The employees were very courteous.
Katharina L.
Woodstock
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Lee is excellent! He took a lot of time to tell me about things to expect in terms of the maintenance of my car. He just made me feel very comfortable and I'm now confident in the quality of service I will receive from Capital Cadillac.
Christa H.
Stone Mountain
Business Response
Thank you for sharing your response to Lee's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Enrique was very accommodating. Also, I spoke to a salesmen (Robert P.) who knew I was not ready to buy just yet, but was very helpful and informative.
Stephen W.
Kennesaw
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
We're glad you had a positive experience! If there is anything else we can assist you with, please let us know!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
The stay was a little long from 10 till 10 till 12:45 quarter to 1 oven that okay due to work being done I assume that was time consuming to do
Mary D.
Riverdale
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Cadillac of Atlanta and we hope to see you again soon!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Clean and well- decorated building. Helpful and nice staff. Fair prices. Great location.
Ajani H.
Stockbridge
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
The service was good I hope, but that remains to be seen. Enrique was the person I dealt with. When my car was supposedly ready I got in my car to find all of the stuff out of the back of the car in the front seat and the driver's seat was wet as if the window was left down during the rain. This man showed no remorse, non apologetic. I expected much better service from a Cadillac service center. I can not say if I will return since am still very upset.
Cheryl C.
Kennesaw
Business Response
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to Doug Pierce at 770-989-8320 so we can work towards a resolution.
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Confirmed Service Customer
I quickly got an appointment to check out the problem. Because they had to do diagnostics, they had a loaner ready for me when I arrived. Everyone in the service area was pleasant and friendly. I was kept apprised of developments at every step. Excellent service and I’m not usually one to seek service at the dealer.
Andrea J.
Atlanta
Business Response
Hello, we really appreciate your feedback! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Got my vehicle serviced in a timely manner.
Reginald W.
Loganville
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Jason Simmons is an awesome Service Manager. He is always cheerful, helpful, fun, knowledgable, professional and engaging. I am never worried when I bring my 2015 SRX to Capital Cadillac to Jason for servicing. Please give Jason a RAISE!!!
Gwen H.
Marietta
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Very simple closing process, done mostly electronic or over the phone and in and out in 30 minutes on picking the car up.
Oran W.
Atlanta
Business Response
Hello, thank you for taking the time to let us know about your experience! We're so pleased to hear that everything was completed quickly and to your satisfaction. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone went above and beyond. Very courteous, friendly and very informative. A special Thank you to Enrique who followed through on the needs of my car in a timely manner. The waiting room was very inviting. Thank you for lunch!
Linda R.
Covington
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Cadillac of Atlanta and we hope to see you again soon!