612 Reviews Found
Confirmed Service Customer
They were excellent, polite,friendly and paid attention to detail. Great experience.
Valued K.
Lithia Springs
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Enrique was very attentive and kept me informed. He had a courtesy car waiting for me after 5 to accomodate my work schedule.
Linda K.
Kennesaw
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Sales Customer
Everyone was very friendly and professional and made my car buying experience great!
Cherita S.
Stone Mountain
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great. My service rep is always helpful and friendly. Someone left black smudges on the inside door handle. Looked like grease. Other than that, all good.
Leslie D.
Woodstock
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
took me in at the last minute with a battery problem on a Friday afternoon. Bad battery replaced and on my way. Great job. Thanks
Thomas C.
Kennesaw
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Capital Cadillac of Atlanta and we hope to see you again.
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Confirmed Service Customer
I was told by the advisor that my car had a salvage title. This information was incorrect as he didn’t even walk to the vehicle to verify my actual VIN, and also kept classifying my car as a CTS-V, when my car is a CTS Premium 3.6. I also had to wait nearly 5 days before they even knew what was the issue with my car, and never even offered me a courtesy car. When I picked it up, the ever so arrogant service manager nor the advisor would speak to me, rather pointed me in the direction of the cashier and sent me on my way. I will never be back here and will tell anyone I know to never trust this dealership with your business!
Laquyta G.
Canton
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Doug Pierce at 770-989-8320 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I had a flat tire and called the 800 number in my user manual. I was told the people coming to change the tire would arrive 1 & 1/2 to 2 hours later. I explained that I had a baby in the car and to please expedite. A man living close to the spot where I had pulled off the road offered to change my tire. I called and canceled the request to have your vendor come and change the tire.
Penny W.
Roswell
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Business Response
Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
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Confirmed Service Customer
Lee Sommers accommodated my on-line appointment although the service department was not taking any appointments after 3:30 pm.
Paula L.
Atlanta
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
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Confirmed Service Customer
As always very pleased with timely service. Quality over quantity seems to be the mission at Capital Cadillac.
Clarence L.
Cartersville
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
This most recent interaction restored my faith and support in your dealership. We had a rocky interaction previously on another vehicle purchased however I was truly in a bind when I dropped my vehicle off afterhours in the evening because my battery was almost dead. I was out and barely got it started and my only thought was to get it to the dealership. I had an appointment scheduled for 2 days later for regular maintenance and it was a holiday to boot. I knew you guys would be busy as well as closing early. I did not expect to get a call from Lee S. saying they would have my vehicle ready in the next hour and that it was the battery and it was covered under warranty. I really didn't expect it to get looked at until after the holiday and honestly thought it would not be appreciated that I just dropped my vehicle off without speaking to anyone prior. Thank you so much Lee for handling the work on my vehicle in such a timely manner. I am truly thankful.
Rosalind J.
Smyrna
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Capital Cadillac of Atlanta and we hope to see you again.
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Confirmed Service Customer
Our service rep. Jason Simmons is simply the best. He always takes great care of us!
Harold G.
Ellijay
Business Response
Thank you for choosing Capital Cadillac of Atlanta as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My service rep. Jason Simmons always takes extremely GREAT care of us. He makes dealing with the service department a breeze!
Harold G.
Ellijay
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the high star rating! We hope to see you soon!
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Confirmed Service Customer
The only place I take my truck to be serviced.
Crystal M.
Marietta
Business Response
Thank you for choosing Capital Cadillac of Atlanta as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Capital Cadillac of Atlanta and we hope to see you again soon!